Busy Minds Solve Problems

We solve business problems. Our clients often either do not already have inhouse staff that has the bandwidth or expertise to solve the issues they are facing. Our clients know that problems often have additional hidden costs, feel the need to learn the full extent that problem, and are budget for a flexible, cost effective solution. We have combined smart, experienced people using all available data augmented with AI tools when relevant to improve your productivity.

Our expertise is solving problems and we do it cost effectively. In Texas, we still visit customer sites to interview stakeholders, monitor processes, and examine the affected environment in order to find the right solution. Because technology is advancing at an ever increasing rate, we are acutely aware that even really innovative solutions need some time to prove their value.

Our practices include:

• Listen and ask questions first, from all stakeholders.
• Organize and carefully document the scope, related issues, stakeholder’s needs and definitions of a successful resolution of problems.
• Do research to see if factors discovered in interview are known problems in other organizations and document external actions.
• Discuss initial findings and research with management and ideally include all major stakeholders to build a consensus.
• Once we have identified and defined a solvable problem. we develop a plan designed make your process better.
• To get you there we have smart, open minded professionals that listen and use proven troubleshooting and testing techniques.

When an in-place solution is listed as the designated problem but appears to be performing and supported reasonably well, you probably need to learn a lot more before you develop an action plan.

they poor decisions need to incorporate whenever needed but but aware help is needed and willing to discuss issues. Our help is designed to be cost effective by either lowering costs, improving quality, reducing labor or simplifying processes.

Dwight Lawler- Solutions Development

Block Chain
Social Media Amplification

Redesigning Skin Tracking
Gamification

Improving UX
For Online Travel Booking

1. Empathize – Listen to the User
   Functionality meets beauty when things work for users. It takes listening, learning, and research for understanding.
2. Define – Turn needs & pain points into insightful actions  
   Listening is more than hearing and requires compression. My client facing experience allows me to interpret the needs of users and the business needs of my client.
3. Ideate – Turn your research into innovative designs
   By challenging my own perspectives and working with stakeholders and team members, we create and collaborate to get the right product to build out.
4. Prototype – Realizing an Idea
   I build flexibility into the core design to facilitate additional and different requirements from diverse user sets. Attention to detail seeks to provide that “finished product like” user experience. An automated / easily accessible method of capturing and user experiences and insights should be part of this prototype.
5. Testing
   Functionality, ease of use, and other potential issues are identified and documented by user testing.
6. Repeat Steps 4 & 5 (if needed)
   Incorporate solutions for issues found in testing to Prototype and Test again.